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EMI Music backs a label that turns the traditional economics of the recording industry on its head. Vivendi's Universal Music Group creates multiple pricing schemes for CDs. Sony BMG Music Entertainment and Yahoo decide to sell a single without digital rights restrictions.
These moves typify a flurry of experimentation by major record labels in recent weeks, and stand in stark contrast to earlier behavior by an industry that six years ago was best known for launching anti-piracy lawsuits against Napster -- a network that originally swapped music files for free -- and individual users. This experimentation has been preceded by a series of court victories that favored entertainment companies, including record labels and moviemakers. The most significant was the Supreme Court's June 2005 ruling against file sharing networks Grokster and Streamcast Networks. In that lawsuit, brought by the Motion Picture Industry of America and the Recording Industry Association of America (RIAA), the Court ruled that Grokster and Streamcast Networks could be held liable for copyright infringement by people using their software.
Even as the courts have made it clear that that downloading music files without paying for them is illegal, the recording industry has been searching for new business models. "The music industry is showing a greater willingness to experiment," says Wharton marketing professor Peter Fader. Other observers point out that the music industry has all the tools to navigate a new Internet-enabled landscape. "I think we are over the hump in our transition to the digital world and respect for property rights," said RIAA CEO Mitch Bainwol in a June 16 webcast with Inside Digital Media senior analyst Phil Leigh, posted on the firm's site. "We are in a transition and this is a journey."
Wharton business and public policy professor Joel Waldfogel notes that the music industry's journey isn't as easy as it seems. The biggest task, he says, is still convincing young consumers that they can't share their tunes at will. And to do that, the industry has to walk the fine line between wooing consumers and protecting copyright. "Part of the challenge here is cultural. The industry's strategy has to change values about music."
It remains to be seen if the recording industry has what it takes to thrive amid Internet distribution, but it is clearly on the right track, says former musician Jeffrey Babin, India global country manager for the Wharton Global Consulting Practicum. "The recording industry is doing what it should." A few examples:
What has sparked this rash of experimentation in the music industry? Most observers suggest it was inspired by the launch of Apple Computer's iTunes, which has quickly become a key means of distributing legal music for 99 cents a song. "It seems that Apple's iTunes has opened the music industry's eyes to the opportunity, rather than the threat, of the Internet," says Whitehouse. "In the early days there were no alternatives. iTunes changed all that."
And so far, so good. The RIAA is projecting $1 billion in legal digital music downloads for 2006. That figure is likely to increase given that 36 million Americans -- roughly 27% of Internet users -- download music, according to the Pew Internet & American Life Project.
Multiple Business Channels
Fader also notes another factor behind the music industry's willingness to try new approaches: It has no choice but to embrace the Internet. Like other media such as print, movies and television, the Internet is revamping the way entertainment is shared. Fortunately for the recording industry, it has strong assets, says Fader. "If you wipe the slate clean regarding past mistakes, the recording industry has a wonderful opportunity and is in a better position than any other industry wrestling with digital media. The industry enjoys multiple business channels, such as selling CDs, offering downloads and collecting fees for music rights."
According to Fader, the Internet can accentuate the music industry's core strengths which include: an ability to find artists and generate audiences for them; multiple promotion vehicles such as the Internet and live concerts; technologies such as dual CDs and DVDs to boost older music sales; and multiple distribution channels such as satellite, the Internet and cell phone networks. "No other content has as many ways to be distributed."
With these assets, Fader argues that the recording industry can place its chips on multiple business models. Those favored by experts include:
On the technology front, Babin notes that his subscription services don't share well among various devices. Meanwhile, there are quirks with various DRM systems. For instance, Babin's music collection disappeared once when he wasn't connected to the Internet at the turn of a new billing cycle. The problem: The songs expired because the services couldn't verify he paid the bill. "If you're not connected to the Internet when the new billing cycle turns, your music is gone."
But the bigger hurdle may be cultural, says Babin, who adds that people like to own their music. "It makes sense to have a subscription to music, but it's a hurdle to get consumers to adopt it." Meanwhile, it doesn't help that Apple, which dominates digital music distribution, doesn't support a subscription model. And without Apple, it is unlikely subscriptions will gain momentum.
Fader is also an advocate of combining satellite radio with music services. One such effort -- a partnership between XM Satellite Radio and Napster, which is now a legal online music service -- has been panned by the RIAA. The RIAA has sued XM for copyright infringement over a device called the Pioneer "Inno" that combines the ability to store music played over satellite radio. "The industry needs to find ways to integrate multiple channels," says Fader. "It's troubling that [the industry] hasn't embraced a device like that."
Assuming these issues with DRM and playing music on multiple devices can be overcome, Babin says the music industry could discover its Holy Grail -- digital distribution via cell phones. In his view, music over cell phones would boost sales and open up new markets since there are more cell phones than music players globally. "The more cell phone networks are upgraded, the larger the potential."
Apple: Friend or Foe?
As new models develop for the music industry, it could increasingly find itself at odds with Apple, which arguably brought the RIAA and its members into the digital age, says Fader. Indeed, the music industry's relationship with Apple gets more curious as the music industry branches out.
The paradox: Currently Apple doesn't buy into the subscription music model, which would provide the industry recurring revenue. In that light, Apple, whose main goal is to sell iPods, could hamper the industry. While Bainwol says the RIAA is "thankful for the vision of [Apple CEO Steve] Jobs," other analysts have doubts. Whitehouse, for example, notes that the industry's failed efforts to get Apple to change its iTunes pricing to reflect different levels based on demand illustrates the tension between the two parties. Then again, the music industry has little choice, says Whitehouse, who notes that Apple controls pricing power because the industry failed to create its own digital distribution effort earlier. "Apple helped start legitimate music distribution with its simple 99 cent-per-song model. While the industry has pushed for variable pricing (say $1.99 for a hit song and 50 cents for an older tune), the fact that Apple hasn't budged shows who has the upper hand."
Others, including Babin, Leigh and Waldfogel, downplay any tension between Apple and the music industry. While acknowledging an "interesting symbiosis" with Apple and the music industry, they claim it's in both parties' interest to maintain long-term ties.
Fader, however, doesn't buy it. He maintains that Apple is a foe -- or at least will become one. Apple's dominance in the music industry means that one model -- downloading music -- rules the roost when there may be better options, such as subscription-based businesses. "Apple gave the industry a wake up call, but it has taken away the flexibility on pricing and promotion," says Fader. "The iPod is a killer device in more ways than one."
Leigh says that if the music industry is truly worried about Apple, it should help Microsoft become a stronger competitor. Microsoft could offer a counterbalance to Apple and boost alternative business models. That day may be coming. On July 21, Microsoft confirmed that it had plans to develop a new digital music and entertainment brand, called Zune, that could compete with the iPod.
Given that it's not clear what online music formula ultimately wins, it only makes sense for all involved with the music industry to try a little bit of everything, says Waldfogel. "Since we don't know how [things] will play out, this is a good time to experiment."
Coca-Cola still king as Google rewrites rules | |
By Business Times, 1 August 2006 | |
Coca-Cola remains the world's most valuable brand. It's brand value alone is worth $67-billion, according to the annual global survey by Interbrand in conjunction with BusinessWeek. Jeremy Sampson, chief executive of Interbrand Sampson, said: "It's the miracle of Coke that for the last 120 years, especially the past 20 years, the brand has been so strong." He does not expect the brand to be toppled any time soon, adding that he does not believe the world's most valuable brands are under threat. The top five brands retained the same rankings as they did last year, though three had a slight decline in brand value, including Coke. The staying power of Coke is all the more significant in a world where consumption of carbonated drinks is on the slide, while sales of bottled water are increasing. The Coca-Cola company has about 400 brands within its portfolio, including several water options. Arch-rival Pepsi is ranked 22 in terms of brand value, but Pepsico has a larger market capitalisation, having diversified into a wide range of fast-foods including Frito-Lay, Quaker and Simba. One of the most startling moves was that two of the top three gainers were all from the "new world" with Google up 46%, coffee company Starbucks up 20% and eBay 18%. Google creates growth with the strategy "do no evil" - positioning itself at the opposite end of the spectrum from the more corporate Microsoft. "Google is rewriting the rule book," said Sampson. Similarly, the entire Starbucks brand has been built without advertising, and is a word-of-mouth phenomenon. It has expanded the brand with a premium fast-food offering and extended its products into music and publishing. Online retailers eBay and Amazon.com continue to skyrocket in value. Nokia has regained top spot in the mobile telecom industry after declines from 2000 to 2004. It retains sixth position and shifts up 14%, having focused on design and desirable features as key differentiators. Disney is another turnaround. After suffering financial turmoil for several years, it is seeing a "positive but cautious revival", according to Interbrand. It shifts to eighth from seventh position last year. Among other well-known names, Toyota shifted from ninth to seventh position and McDonald's moved from eighth to ninth. Mercedes-Benz toppled Marlboro out of the top 10. With only two new entrants to the top 100, compared with six new entrants last year, Sampson said this indicated greater stability. The biggest decliners were Gap (down 22%), which appeared to be unable to clarify its brand image, followed Ford (down 16%). The motor company continues to lose money and brand value. Kodak is down 12%, having got behind on the technology curve - especially the world of digital photography where it has lagged. To put it in context, South Africa's largest brands are far smaller than the big brands in larger economies. Levi's, number 100 in the Top 100, has a market capitalisation of $2.69-billion. Standard Bank was last year rated the most valuable South African global brand with a value that equates to $1.7-billion. |
This is an article published in Business Standard, A very good and innovative way to cubr attrition! source: http://www.business-standard.com/ common/storypage_c.php?leftnm=10&autono=99782 IT firms woo families to curb attrition |
Barkha Shah / Hyderabad July 29, 2006 |
Incessant attrition is leading information technology (IT) and IT-enabled services companies to take recourse to the time-tested family connections. |
These companies have logged on to a new — and uniquely Indian — method of bonding with their employees, one that seeks to utilise the influence that families have always had on their members. |
Thus, the companies seek organise picnics and visits and institute awards that are conferred not on the employees but their family members — all in the hope that family will convince the employee to stay with the company because of its ‘inherent goodness’. |
“In India, parents still influence the career decisions of their children. So it makes sense to bond with them,” said Michael Messier, vice-president, human resources, Progress OpenEdge. |
Progress organises such ‘family bonding’ events only in India. |
“In the US, career decisions are taken on an individual basis. My mother did not even know when I changed my job. But in India, the influence of parents with regard to workplace decisions is still very strong,” he added. |
SumTotal Systems has taken this initiative one step forward by inviting families to accept awards on behalf of employees. Congratulatory letters are also sent to families on their children’s achievement. |
“It is a good way of ensuring that the family members connect with the company. Besides, it ensures word-of-mouth publicity as parents tend to discuss their children’s professional progress within their social circuit, thus creating a favourable image of the company in the market,” Lekha Sishta, director (human resources and personal development), SumTotal Systems said. |
According to Richard F Farrand, COO, HSBC Global Resourcing (South Asia), the company recognises the importance of family as a significant number of their employees are fresh out of college. |
“The average age of our employees is about 25,” he added. So the company invites family and friends of employees for various corporate social responsibility projects like walkathons. |
The Family Day is another regular initiative undertaken by the global major. HSBC Global Resourcing runs these programmes in other Asian countries too. |
“Through such initiatives, not only are the family members ensured of the job satisfaction of their child, but it also motivates them to encourage others to join the organisation,” Farrand said. |
So the next time, your aunt coaxes you to join a company that her daughter is working for, you know where that is coming from. |
Friends, this is a good article, an interview with Anil Sanghvi, the MD of Gujarat Ambuja Cement. It was published in Business Standard . the address is http://www.business-standard.com/ common/storypage.php?leftnm=lmnu4 &subLeft=3&autono=99214&tab=r LUNCH WITH BS: Anil Sanghvi |
The home-grown CEO |
Tamal Bandyopadhyay / Mumbai July 25, 2006 |
Anil Sanghvi |
Anil Singhvi, managing director, Gujarat Ambuja Cement, loves to eat chana bhaturas at Cream Centre on Chowpatty. But we settle for Cafe Sidewok at the National Centre for Performing Arts compound at Nariman Point for our lunch since it is close to Singhvi’s office at Maker Chamber III, writes Business Standard.
Twenty-one years ago, newly married and without a job, Singhvi met Narotam S Sekhsaria, then managing director of Gujarat Ambuja Cement, in this office. Sekhsaria was impressed with Singhvi’s academic background but before making up his mind, he wanted to know how long the young chartered accountant would stick around with Gujarat Ambuja. “As long as you want me, Sir,” was Singhvi’s answer.
An assistant manager in December 1985, Singhvi was given Sekhsaria’s chair in January this year. “I am a home-grown CEO. It does not always happen in a family-run business. My colleagues can also look forward to head this company one day,” says Singhvi as we order the soup. He goes for saffron and mint clear soup while I decide to try vegetable, chili and coriander soup.
Has life changed after he became the boss of India’s most profitable cement company, I ask him. “Not really, since I have always been part of the company’s business strategy. The only difference is now the buck stops with me,” he says. As we look for some starters, I ask him about the new challenges. “The challenges are on the resource front. We do not have any mining policy, no coal policy. The government takes one step forward and two steps backwards. Coal India is doing a pathetic job. It’s so inefficient.... For seven years we have been talking about privatisation of coal mines but nothing has happened. Then, laws say lime stone mining lease can be given for just 20 years while the life of a cement plant is 50-60 years. I hope L N Mittal’s home-coming changes things in India,” a slightly agitated Singhvi says.
Sensing that the assortment of panipuri and sevpuri as starters cannot cool him down, I change the topic and ask him whether he was playing the tabla during the Mumbai rains. He has been learning tabla from Guru Vinayak for six years now. This tactic doesn’t work as it appears he missed the rains in Mumbai as he was away in Zurich meeting the top brass of Holcim, which will hold close to 25 per cent stake in Gujarat Ambuja after Ambuja Cement Eastern Ltd gets formally merged with Gujarat Ambuja later this year. Singhvi goes to Switzerland once every three months, interacting with the Holcim brass on internal audit, HR and best practices that have been introduced in Gujarat Ambuja. I ask him whether he has developed a taste for the famous Swiss dish Fondue, made from melted cheese. He laughs but I see the Swiss influence on him when he orders a pizza with a lavish cheese topping for the main course.
I ask him the obvious question: When will Gujarat Ambuja and ACC merge? Holcim holds over 35 per cent in ACC and it is only logical that the two outfits merge. “Why should the two companies merge?” Singhvi asks me. “If you’re talking of merger of minds, it’s a separate thing. We are dating; the courtship is on but there is no plan for marriage. There is no merger plan on the radar screen,” he says. Gujarat Ambuja has a capacity of about 17 million tonnes and ACC about 20 million tonnes. Between them, the two companies account for about one fourth of the 150 million tonne Indian cement industry.
The 210-million tonne global giant Holcim’s largest single-country exposure is to India (about 18 per cent of its total exposure), and this according to Singhvi, will grow by about 10 per cent annually. “There is not much scope to increase production through de-bottlenecking. It will be done through brownfield and greenfield expansions and acquisitions,” says Singhvi. My reporter’s antenna is up and I promptly ask him how fast the acquisition can happen. “We will possibly be ready for acquisitions next year,” Singhvi says with matter-of-fact candidness.
He also feels the cement industry will see consolidation as it is too fragmented. Over 45 players share the cement space and each one of them, on an average, accounts for 3.5 million tonne capacity. Among the foreign players, Holcim, Lafarge, Italcementi and Heidelberg are already there. I ask him whether he expects any new foreign firm to set foot in India. Singhvi takes a bite of paneer pita and says, “Cemex of Mexico, the world’s third-largest cement player, is sure to come to India. It does not have any presence yet and I’d think that it would come very soon.”
A commerce graduate from Jodhpur, Singhvi started his career in Blowplast but left after three years, when he failed to convince the promoters that its foray into the toy business was not in sync with its mainline activities. He worked for six months with Century Enka but did not see any future there as the most profitable Indian company in early 1980s did not have any growth plans. He joined Gujarat Ambuja when cement was a dirty word and for a Rs 20 crore working capital loan, the company had to chase a consortium of 11 banks. Singhvi was instrumental in taking over DLF Cement and Modi Cement and finally forging the relationship with Holcim through a complex and novel deal. What is the key to his success? Is it his acumen for finance or knowledge of the cement industry?
The 46-year-old CEO offers an unusual answer. “My eye for detail. I always plan things meticulously, even when I am taking a flight or boarding a train. I am sincere and always at the right place at the right time. But the most important thing is that I do not leave any thing to chance. I plan every small thing.”
For dessert, his preference is chocolate mousse. I ask him about his pastime and passion, playing tabla. Is he ready to put up a public performance? “I don’t want appreciation from the public. If my guru is happy with my performance, I am happy. Ekalvya did not fight any battle. He just wanted to make Dronacharya happy,” Singhvi says. He is the Ekalvya and he has two Dronacharyas to please — his tabla guru Nayak and mentor at Gujarat Ambuja, Sekhsaria. We don’t know about Nayak yet but Sekhsaria, certainly, is happy with this Ekalvya.